Airfield Ramp Supervisor

Transportation · Gardena, California
Department Transportation
Employment Type Full-Time
Minimum Experience Mid-level
Compensation $20.00-$28.00/per hour, DOE

Position overview


Oversee airfield ramp operations in support of the Transportation Department while ensuring compliance with customer specifications, quality standards, and company policies. The Airfield Ramp Supervisor is responsible for training & development of Catering Service Representatives-drivers, monitoring adherence to standards, and managing people and performance on the airfield (airport operations area ‘AOA’). 

 

Reports to: Transportation Manager

Position Type: Non-Exempt, Full-Time
Hours/ Salary Range: Flexible, 24/7 environment
Salary range: $20.00-$28.00
Work Condition: Warehouse/ Airfield


Functions and Responsibilities 


  • Ensure safe, on-time, and accurate catering of all flights.
  • Monitor and ensure compliance with HACCP and ramp safety SOP.
  • Foster employee participation in improving work processes via proactive communications and employee engagement
  • Assist in planning, forecasting, and coordinating services between the kitchen and drivers.
  • Ensure that all employees are in compliance with safety procedures.
  • Assist teams with late flights and equipment changes
  • Maintains radio contact with the superintendent, meal planner, and leads during operation
  • Conduct ramp safety observations, employee reviews, and development
  • Ensure consistent and proper usage of in-house service/ dispatching software and devices
  • Customer-facing interactions to ensure delivery of high-quality service and efficient conflict management
  • Provide coaching & mentoring feedback on proper operational procedures to all staff, identifying refresher training needed for staff & conduct performance evaluations


Qualifications & Educational Requirements


  • High School graduate or equivalent required, College degree preferred
  • Must have 2-5 years of supervisory/management experience
  • In-flight catering experience is highly desired. Alternatively, experience in a high-volume transportation/ foodservice industry
  • Must have strong and effective leadership skills, and successfully supervise a staff of 100+
  • The candidate should be comfortable with all levels of employees, maintaining a cohesive workgroup, driving a positive work environment.
  • Detail-oriented, able to prioritize tasks well. Ability to work, and thrive in a diverse busy setting
  • Energetic, self-motivated, customer service-focused.
  • Strong organizational, analytical, communication, and leadership skills
  • Valid driver’s license with a clean driving record
  • Ability to pass TSA & FBI background screening
  • Intermediate computer skills; working knowledge of outlook, word, excel, data entry


Preferred Skills


  • Must be innovative in making changes to the operation as needed, contributing to further improve the work environment and unit performance
  • Familiarity meeting performance goals, and a strong ability to meet time deadlines
  • Current or previous labor relations experience is a plus, but not required
  • Outgoing thrives in a fast-paced production environment and enjoys managing a group of employees that are focused on delivering a quality product to our customers.
  • Bilingual Spanish

Thank You

Your application was submitted successfully.

  • Location
    Gardena, California
  • Department
    Transportation
  • Employment Type
    Full-Time
  • Minimum Experience
    Mid-level
  • Compensation
    $20.00-$28.00/per hour, DOE